How are Chatbots Enabling Better Customer Interaction?
It is not a hidden fact that businesses of every scale and sector are turning to AI, or Artificial Intelligence to facilitate seamless interaction with their customers. Other than interaction, what is also helping them is the opportunity to scale up quickly through effective cost-cutting. This is why the adoption of AI is gaining increased momentum with every passing day. One very effective way where AI is making a formidable presence felt is through chatbots. In fact, chatbots have been enabling businesses to achieve their objectives and goals since quite some time now . Chatbots? Hmm... Now you may have heard of the term casually thrown around a few times, but it is important to be fully aware of what we are dealing with once we know something about it. What exactly are Chatbots? In the simplest of sense, chatbots are software that can effectively interact with humans through a chat-based interface. The particular chatbot interface is then integrat...