AI and Organizational Change - How This Technology is Changing it All
The more we say about
Artificial Intelligence as a technology and the impact it has been making in
the world today, the less we will be able to justify its impact on our lives.
Recent statistics on Oberlo show that about 54% of business executives admit that the incorporation of AI within the workplace has increased their overall productivity. To add to it, a very sizeable 15% of global customer interactions would be entirely completed through AI by the year 2021. Compared to 2017, it will be a 400% increase, and that’s huge.
All that is under change
now, where the related technologies enabling AI, like development platforms,
better processing capabilities, and data storage are becoming more economical
as we speak. The time is surely right for companies to take AI into the loop.
A Little Insight
Because data storage and
processing power are now becoming affordable for companies, new opportunities
are constantly opening up to change the ways of organizational operations. With
the application of AI, it has become easier than ever to figure out a pattern
and derive sensible insights from the collected data for better
decision-making.
Artificial Intelligence is
already being used extensively by businesses for better customer management,
detection of fraud, and other security issues as well.
Driving Organizational
Change with AI
To utilize the power and
prowess of AI fully, it is very important to club different AI implementations
with the change management programs in your company. In fact, a number of AI
application development services are focusing on developing
solutions that make this transformation seamless and harmonious.
There are no two ways that
as a technology, AI ensures efficiency, productivity, and enviable levels of
engagement. However, stakeholders play a big role in the continued survival of
a company and any kind of change in the flow involves delivering them a
complete understanding of what exactly is changing.
How to Make this Shift
Correctly?
There are a lot of
management leaders in companies that consider AI as a technology that generates
results as soon as it gets implemented. With this in their minds, they put in a
lot of money to develop the right kind of infrastructure, AI tools, and
onboarding the right data experts in the process.
By no means this is wrong,
but it’s a narrow approach to bring AI in the organization. Yes, technology and
skills are absolutely important elements in a company, but they need to be
aligned properly with the culture, structure, and manner of operations to
ensure better adoption of AI in the organization.
Right Education is Critical
for Better Adoption
To bring a smooth switch
into AI, the right kind of learning needs to be delivered to the stakeholders
before anything concrete takes shape.
Not into a lot of details,
but a generic awareness about the value AI will bring to the company as
technology can also help. This will set clear expectations for everyone about
how AI will work as a technology within the company.
It’s important to note that
this education is not just limited to external stakeholders, but should also
extend to the administrative personnel within the organization as well.
Through such initiatives, it
becomes pretty easy to eliminate any kind of misconception that might occur with
bringing AI into the company. The simplest reason to do this is that AI is a
future-oriented technology, and incorporating something this advanced can be
met with a lot of intimidation too, which can put a stop to it even before it
starts.
AI Brings Better
Decision-Making to the Table
Keeping up with changing
trends in technology is pretty important for staying relevant with the
competition, and AI is an integral part of making this change ahead. The speed
with which AI
and machine learning development services are becoming more
dominant speaks volumes about the ‘AI force’.
It goes without saying that
AI will bring in huge disruptions to existing business models, and even prove
to be the driving force behind the creation of new models as well. Better
communication, better data analysis, and quicker decision-making are some of
the many functions that will improve dramatically with AI.
Despite all this, keeping
the human interference into it all will always be important. By no means this
interference translates to something negative, but the perfect ally to better
deployment of different AI measures.
Planning and Creating Better
Deployment Structures
Creating better structures
for the adoption of AI within the organization is very important to make the
entire process smooth and without hiccups. With a proper adoption structure,
things can be implemented gradually and not in a single burst.
For instance, AI modules can
be first implemented in the departments where there is already a lot of
technical awareness about the know-how of AI. The transition and adoption both
will be smoother in this case. This department can then rate AI highly,
motivating the others to follow suit.
Even before rolling a module
out, the initial testing itself can give a lot of feedback about the overall
employee reaction to AI implementation. To add to it, gradually accepting AI as
a technology can be more of a learning experience than just throwing it around
in the entire organization.
Final Thoughts
If a company has to realize
the true power and potential of AI, it should be a unanimous agreement within
the entire organization. If you are looking for something amazing based on this
sophisticated piece of technology, do connect with Consagous Technologies, a
well-known AI
and machine learning solutions provider that’s backed with a
lot of experience in the domain.
Original Source:
https://www.consagous.co/blog/ai-and-organizational-change-how-this-technology-is-changing-it-all
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